Is Kraus and Delta The Same Brand

Is Kraus and Delta The Same Brand?

When buying faucets or other fixtures, it’s common to see Kraus and Delta brands in the shop. I used to think they both are the same. After asking experts, I discovered both brands have differences.

So, is Kraus and Delta the same brand? Well, no. Both companies are imported and located in diverse countries. Plus, they differ in business, policy, cost, and service if looking closely.

Feeling confused? Don’t worry as I’ll explain how these 2 brands differ from each other in a detailed way and give other information that might help you. Now, scroll down!

Kraus and Delta Aren’t The Same Company!

From their name, you can easily guess that they both are separate companies. And, both brands are different and contain a lot of diverse points. Let me share some of the points that differ from them:

1. Brand Style

Although both are plumbing fixing industries that manufacture kitchen and bathroom fixtures, they make stuff from different countries.

Kraus is a Chinese brand that works like an importer or affiliate. However, its main offices are in New York, USA. Well, this brand is merged with Delta Faucet Company.

Brand-Style

The team of Kraus sells sinks, faucets, and other useful plumbing gear that one can use at home. Sometimes, the expert team of Kraus does make the plumbing fixtures. So, is Kraus a good brand? Yes, but cost more with fewer facilities.

Then again, Delta brand is a mixture of Chinese and Vietnamese brands. Its main offices are in Indianapolis, USA. This brand is a division of Masco Corp.

  • Summary: Delta is a better brand than Kraus.

2. Business Type

Delta and Kraus’s brands work differently which can be understood if you have a little business knowledge.

To simplify it, Kraus is an importer or marketeer that buys finished faucets from other brands and sells them under their name.

In contrast, Delta is a specifier and assembler that designs all its items and assembles parts coming from other brands.

  • Summary: Kraus is a marketeer while Delta is a specifier and assembler.

3. Warranty Facility

Even if the Kraus is under Delta, still both brands contain different warranty policies and periods. To understand the difference, look at this information table:

Warrantied Parts

Kraus

Delta

Cartridge

5 years

Lifetime

Mechanical Parts

1 year

Lifetime

Electronic Parts

No warranty

5 years

FYI, one needs to bring proof of purchase to get the warranty facility from the Kraus brand. For example, to fix Kraus touch faucet from Kraus by changing a part, you’ll need to show them the receipt or buying proof.

On the other hand, Delta rarely needs proof of purchase to give the warranty assurance if you own the part.

Another point is that Kraus items are not lawful to use at home in Canada as it doesn’t meet the standard. However, Delta items are legal to use in Canada and the USA.

  • Summary: Delta surpasses the USA or Canadian warranty standard while Kraus doesn’t.

4. Price Tag

In terms of value and quality, all the items of Delta seem more reasonable in pricing than the Kraus. To begin with, fixtures of the bathroom and kitchen under the Kraus would cost under $150 – $1,500 based on the type.

Conversely, the sinks, faucets, toilets, showerheads, tub fillers, and so on items under the Delta cost $100 – $1,000. Even if Delta items are better in quality, longevity, safety, and other aspects than Kraus, you can see a big price difference.

  • Summary: Delta products tend to cost less but ensure quality, unlike Kraus items.

5. Customer Service

Both brands contain customer service but their response time and behavior of them is diverse. Kraus offers customer service that takes a lot of time to pick up the call.

Some buyers complain about the customer service of Kraus. It’s due to the team members that don’t give calls or messages in return if they miss the buyer’s complaints.

In opposition, Delta offers great customer service that takes not more than 1 minute 90% time. Almost all buyers praise the brand’s customer service and seem satisfied with the service.

If grading both customer service at 5 stars based on buyers, it’s clear that Delta will get 4.5 stars while Kraus gets 3.5 stars.

  • Summary: Delta offers the finest customer service which responds in under a minute, while Kraus’s given customer service takes long waits to answer calls.

Did Delta Buy Kraus Brand?

Yes, the Delta Faucet Company did acquire the Kraus brand on December 31, 2022. However, the Kraus brand doesn’t lose its power after the acquisition as it still makes faucets, sinks, and other fixtures under its name.

Also, it is operating and giving quality items that seem to do great in the marketplace. Plus, the acquisition hasn’t impacted the Kraus brand in a bad way.

Does Kraus Make Delta Faucets?

No, Kraus does not make Delta faucets. Instead, Masco Corp. makes faucets and other items for the Delta brand. It not only makes the faucets but also markets them under the Delta Faucet Company name.

To understand it, know that the Delta Faucet Company has 5 divisions, including Peerless, Delta Faucet, Brizo, Kraus, and First Wave Lab.

Moreover, Masco Corp expert workers do a great job to make quality bathroom and kitchen fixtures for all these brands. They also work hard to provide good faucets for Delta brands.

What Company Makes Kraus Faucets?

When it comes to the maker of Kraus faucets, it depends on the faucet type. Kraus owns expert teams that make faucets to ensure excellent quality in some cases.

What-Company-Makes-Kraus-Faucets

But most of the time, Masco Corp makes the faucets and sends them to Kraus where the brand later sells them on the market.

Apart from them, the Kraus brand imports finished faucets from other brands and then sells them under their brand name.

Wrapping Up

The question of whether is Kraus and Delta the same brand is tricky to answer directly. Both are related and work under Masco Corp.

As Kraus is a sub-label of Delta, you can easily understand that they both differ (not the same). I’ve given all the logical points to explain how they differ.

Hope this guide helps you recognize the difference between these 2 brands. Catch you in the next guide soon!

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